ACHIEVING OPERATIONAL EXCELLENCE
Operational excellence is built upon proficiency and relentless discipline across 5 Principles; People Involvement, Standardization, Built-in Quality, Short Lead Time, and Continuous Improvement. A Plan, Do, Check, Act (PDCA) philosophy drives policy, process, and procedures to heightened levels. Lessons learned and best practices are cascaded across the global enterprise enabling consistent practices and behaviors to achieve ever-improving performance.
Welcome to DOS 2.0
DOS 2.0 | Mission
We will become a Total Quality Company by Achieving Operational Excellence and continuously improving all work processes to satisfy our internal and external customers.
DOS 2.0 | Commitment
We are committed to the DURA Core Four guiding principles and embrace DOS 2.0 as our strategic source of competitive advantage.
DOS 2.0 | Objective
Proactive engagement in DOS 2.0 data-driven targets will enable DURA to attain a level of quality and productivity that delights our customers, shareholders and employees.
DOS 2.0 | Culture
DOS 2.0 culture reflects our continuous improvement mindset (zeitgeist) to control and improve processes, achieve business goals and enhance value.
The starting point of the journey often finds plants working harder instead of smarter. At this level, the desire to be efficient and productive may be in place, but the supportive processes and procedures have yet to be established.
To reach a Qualifying level, each plant must be committed to thepolicy and procedures of the AOE journey. The focus is on meeting operational customer expectations by implementing the audit procedures.
The Bronze level is achieved when all requirements of the Qualifying level have been met and measurable improvement in business results and customer deliverables are identified.
The Silver level requires the plant to meet Bronze level expectations, attain business performance targets for 6 months and develop performance goals for achieving Gold level.
Gold level status will only be achieved when the plant has scored 100% to the plant audit while sustaining the processes and procedures through the Bronze and Silver levels. Best in class business performance must be achieved for 12 months, and two best practices must be benchmarked in the areas of Quality and Safety.